Welcome

Founded in 1963 by Nikitas G. Kambanis, Federal Insurance Federation, Inc. of Rockville, Maryland is a family-owned Independent Insurance Agency, representing many companies in all lines of insurance.

Today, the agency is owned by Catherine L. Kambanis, along with Marietta Kambanis Frizzell, Anna Manolakos and George Kambanis, and is located in Rockville servicing Maryland, District of Columbia, Virginia, Delaware and Pennsylvania.

Federal Insurance Federation is a professional organization, which provides insureds with a personal approach to total risk analysis. Our pledge is to provide excellent customer service and to research the marketplace for products that best meet the changing needs of our clients’ businesses and personal exposures.

Federal Insurance Federation, Inc.

Our Company Mission

Our mission at Federal Insurance is to provide superior, quality service to our customers by evaluating and meeting their individual insurance needs while remaining committed to the principles of honesty, integrity, knowledge, value and service. We aim to be a relationship oriented company, providing knowledgeable product information as well as accessible, dependable service. We are committed to earning the confidence and loyalty of our clients, one partnership at a time.

Our Philosophy

The strength of our agency lies in our versatility and the many types of businesses and non-profits we insure. We strive for excellence in all our professional relationships and seek to understand what is of value to each client. Our core business is built on our long lasting relationships and our commitment to service.

Our Pledge

Our agency has partnerships with multiple companies and a commitment to quality service which enables us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy. We are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we will:

  • Work with you to identify the insurance and risk management solutions that are right for individuals, families and businesses, and use our access to our partner carriers to deliver those products
  • Guide you through the claims process for a prompt and fair resolution
  • Help solve problems related to coverages within your account, and explain alternative options available to you through our agency as needed
  • Return your phone calls and emails promptly and respond to your requests in a timely manner
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services
  • Commit our staff to continuing education so they may be more knowledgeable in serving you
  • Treat you with respect and courtesy
  • Conduct our business in an ethical manner

We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

Meet Our Team

George Kambanis
Vice President
301.468.9600 ext.104
email
Marietta Kambanis Frizzell
Vice President
301.468.9600 ext.103
email
Anna I.K. Manolakos
Vice President
301.468.9600 ext.102
email
Catherine L. Kambanis
President
301.468.9600 ext.101
email
Bitsy Watson
Marketing, Account Manager
301.468.9600 ext.109
email
Paola Rivadeneira
Account Manager
301.468.9600 ext.105
email