Do you need help submitting a claim or updating your current policy?

You’re in the right place!

If you need assistance processing a claim, making a change to your current policy, or getting a quote for a new line of coverage – we can help! Simply fill out the form below with a description of the services you require or call us directly at 301.468.9600. We do our best to respond to form submissions within 24 business hours.

To file a claim during our regular business hours Monday – Friday 9:00 am to 5:00 pm, please contact Federal Insurance Federation at 301.468.9600

After hours claim reporting:

AARP: 877-805-9918
Agency Insurance Company of Maryland (AIC): 800-841-5241
Allied: 800-282-1446
AIG Private Client Group: 888-760-9195
American Collectors: 800-360-2277
Encompass: 800-588-7400
Fireman’s Fund: 888-347-3428
Foremost: 800-527-3907
Harleysville: 800-892-8877
Hartford: 800-243-5860
Kemper: 888-252-2799
Maryland Auto Insurance Fund (MAIF): 800-492-7120
Penn National: 800-766-2245
Progressive: 800-274-4499
Safeco: 800-332-3226
Travelers: 800-252-4633

In the event of a claim please provide the following information:

  • Date and time of accident
  • Location
  • Damage to your vehicle
  • Driver/Owner information
  • Driver of other vehicle (if applicable)
  • Name of police department contacted (if any)
In the event of a loss, report your claim to us as soon as possible at 301.468.9600 during our regular business hours Monday – Friday 9:00 am to 5:00 pm. If you need help when our office is closed, here is some helpful information:

After hours claim reporting:

AARP: 877-805-9918
AIG Private Client Group: 888-760-9195
Allied: 800-282-1446
All Risks: 800-366-7475
Encompass: 800-588-7400
Fireman’s Fund: 888-347-3428
Foremost: 800-527-3907
Harleysville: 800-892-8877
Harleysville Flood: 800-759-8656
Hartford: 800-243-5860
Hartford Flood: 800-759-8656
Kemper: 888-252-2799
NFIP: 800-759-8656
Penn National: 800-766-2245
Safeco: 800-332-3226
Travelers: 800-252-4633
Travelers Flood: 800-505-0193

Other important steps to take:

  • Do not discard any damaged property.
  • Police must be notified if theft is involved.
  • Prepare a list of damaged or missing items.
  • For liability losses, send all legal documents to our office immediately upon receipt.

For fire or water damage loss, the following services are available 24 hours:
SERVPRO 866-455-7876

For falling tree damage due to windstorm or ice:

  • Take pictures before removing the tree and debris. It is ok to proceed with clean up before reporting your claim to us.
  • Your damaged dwelling & personal property (excluding your landscaping) caused by a falling tree is generally covered under your homeowners policy subject to your deductible.
  • Coverage for the cost of removing the fallen tree varies by company. If the tree has damaged your dwelling, coverage for removal generally applies.
  • Contact Federal Insurance Federation as soon as possible to determine the extent of coverage on your policy.
  • Take pictures of the damage before you begin making repairs. It is ok to proceed with clean up before reporting your claim to us.
To file a claim during our regular business hours Monday – Friday 8:00 am to 4:30 pm please contact Federal Insurance Federation at 301.468.9600. If you have any paperwork you would like us to have, including the police report, please fax it to the Commercial Lines Dept. at 301.770.9245.

After hours claim reporting:

All Risks: 800-366-7475
AIG: 866-642-5246
Allied: 866-322-3214
Chesapeake Employers: 888-410-1400
Foremost: 800-435-7764
Hanover: 800-628-0250
Hartford: 800-327-3636
Harford Mutual: 877-445-5826
Harleysville: 800-892-8877
Liberty Mutual: 800-362-0000
Maryland Auto Insurance Fund (MAIF): 800-492-7120
Philadelphia: 800-765-9749
Progressive: 800-274-4499
Travelers: 800-238-6225
USLI: 888-875-5231
Westminister: 443-487-0241

If you or one of your employees are involved in an automobile accident, have the following information available:

  • Date and time of accident
  • Location
  • Damage to your vehicle
  • Driver/Owner information
  • Driver of other vehicle (if applicable)
  • Name of police department contacted (if any)

For any type of motor vehicle loss, the policy conditions require you to:

  • Notify the police in the event of a theft or as a result of a crime.
  • Notify the carrier immediately by contacting the company or us directly.
  • Protect your damaged property against further loss.
  • Cooperate with the Insurer to obtain information they require- including complete information of the damaged & undamaged or missing vehicle, it’s cost and/or value. (Do NOT discard any damaged auto parts). Give them the right to inspect the vehicle. Allow them to question you or your employee regarding details of the claim. This includes signing a sworn statement of loss.
  • Allow the Carrier to request an examination “under oath” of facts related to the loss.
  • Show evidence of the loss- Proof includes: time & date of the loss, your interest and others in the vehicle, the insurable cash value of the vehicle and amount of loss you are claiming, any encumbrances on the vehicle.

For any type of liability loss (this includes property damage or bodily injury to others) the policy conditions require you to:

  • Notify the carrier immediately of any possible liability claim.
  • Notify the carrier immediately if you have received any legal documents from an